- What information we collect
- How we use that information
- How we may share that information
- How we protect your information
- Your choices regarding your personal information
This Policy applies to KillerKeys.com. We may post additional information if more details are needed to explain our privacy practices.
Information We Collect
Information You Give Us
We receive and may store any information you enter on our websites or give to us in our stores. For example, we collect information from you when you place an order, create an account, call us with a question, create a Wish List, write a review, or use any of our services.
The information we collect from you includes things like:
- Your name
- Your mailing address
- Your e-mail address
- Your phone number
- Your credit card number and other payment information
It may also include information you give us about other people, such as the name and address of a gift recipient.
Our Web site may offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.
How We Use the Information We Collect
We use the information we collect for things like:
- Fulfilling orders and requests for products, services or information
- Processing returns, exchanges and layaway requests
- Tracking and confirming online orders
- Delivering or installing products
- Marketing and advertising products and services
- Conducting research and analysis
- Establishing and managing your accounts with us
- Communicating things like special events, sweepstakes, promotions and surveys
- Identifying you on our websites and tailoring advertisements and offers to you (both on our websites and on other websites) based on your interactions with us in our stores and online
- Facilitating interactions with Bella Corporation and others, such as enabling you to email a link to a friend
- Operating, evaluating and improving our business
We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.
How We Share the Information We Collect
KillerKeys.com does not sell, rent or trade your personal information to third parties.
GBC Industries, Inc. is the parent company of the KillerKeys.com and Bella Corporation ("Bella Corporation"), and as such, if you provide information to any of the businesses, stores or Web sites owned or operated by GBC Industries, Inc., this information may be combined or shared among current or future GBC Industries, Inc. entities, including affiliates and subsidiaries.
We may share your information with third parties to perform services on our behalf such as:
- Fulfilling orders
- Delivering packages
- Sending KillerKeys marketing communications
- Fulfilling subscription services
- Conducting research and analysis
- Processing credit card payments
- Providing chat functions
Sometimes we may be required to share personal information in response to a regulation, court order or subpoena. We may also share information when we believe it's necessary to comply with the law. We also may share information to respond to a government request or when we believe disclosure is necessary or appropriate to protect the rights, property or safety of KillerKeys.com, our customers, or others; to prevent harm or loss; or in connection with an investigation of suspected or actual unlawful activity.
We may also share personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.
How We Protect the Information We Collect
Whether you are shopping online, we use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. KillerKeys.com cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
We use a variety of information security measures to protect your online transactions with us. The KillerKeys.com Web site uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our Web site such as ordering information including your name, address and credit card number. Information you provide to us via our in-store kiosk does not traverse the public Internet.
Your Choices Regarding the Information We Collect
You may choose to:
- Stop receiving marketing or promotional e-mails, direct mail, phone and mobile marketing communications
- Update and correct your personal information
- Cancel your account or request that we no longer use your information to provide you services
- Request removal of your personal information from our blog or community forum
To do any of these, let us know by one of these methods:
- Follow the directions in a marketing e-mail or direct mail or mobile communication that you receive from us.
- Send an e-mail with your request and current contact information to us via our Contact Us page.
- Send a letter with your request and current contact information to:
Attn: Customer Care/Privacy
126 E Alameda Ave STE 101
Burbank, CA 91502-2003
We may use third-party advertising companies to display ads when you visit our websites or other sites on the Internet. These companies may collect information about your visits to this and other websites. We may also share personal information with these companies. In either case, the purpose is to provide ads about products and services that may be of interest to you.
To learn more about interest-based advertising and your privacy, including how to opt out of such advertising, visit our partner websites.
Protecting Children's Privacy
We are committed to protecting children's privacy on the Internet and we do not knowingly collect personal information from children under the age of 13.
Links to Other Websites
PAYMENTS, TAXES, AND REFUND POLICY
The KillerKeys.com Store, (“KillerKeys.com”) accepts these forms of payment: credit cards issued by Mastercard, Visa and American Express. Billing occurs at the time of or shortly after your transaction.
You agree that you will pay for all products you purchase through KillerKeys.com, and that we may charge your credit card for any products purchased and for any additional amounts (including any taxes and late fees, as applicable) that may be accrued by or in connection with your purchase. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING KILLERKEYS.COM WITH A VALID CREDIT CARD ACCOUNT DETAILS FOR PAYMENT OF ALL FEES. All fees will be billed to the credit card account you designate during the purchasing process.
Your total price will include the price of the product plus any applicable sales tax; such sales tax is based on the bill-to address and the sales tax rate in effect at the time you download the product. We will charge tax only in states where digital goods are taxable.
All sales of products are final.
Prices for products offered via KillerKeys.com may change at any time, and KillerKeys.com does not provide price protection or refunds in the event of a price reduction or promotional offering.
If a product becomes unavailable following a transaction but prior to download, your sole remedy is a refund. If technical problems prevent or unreasonably delay delivery of your product, your exclusive and sole remedy is either replacement or refund of the price paid, as determined by KillerKeys.com.
Bella Corporation’s Unsolicited Idea Submission Policy
TERMS OF IDEA SUBMISSION
You agree that: (1) your submissions and their contents will automatically become the property of Bella Corporation, without any compensation to you; (2) Bella Corporation may use or redistribute the submissions and their contents for any purpose and in any way; (3) there is no obligation for Bella Corporation to review the submission; and (4) there is no obligation to keep any submissions confidential.
Bella Corporation does welcome your feedback regarding many areas of Bella Corporation’s existing business. If you want to send us your feedback, and we hope you do, we simply request that you send it to us using the form found at http://www.KillerKeys.com/feedback. Please provide only specific feedback on Bella Corporation’s existing products or marketing strategies; do not include any ideas that Bella Corporation’s policy will not permit it to accept or consider. It’s just one more way that Bella Corporation can learn how to best satisfy your needs.
Feedback and Information
Any feedback you provide at this site shall be deemed to be non-confidential. Bella Corporation shall be free to use such information on an unrestricted basis.